# Help **URL:** https://community.crowdpurr.com/c/help/10.md [Latest](https://community.crowdpurr.com/latest.md) · [Categories](https://community.crowdpurr.com/categories.md) · [Tags](https://community.crowdpurr.com/tags.md) --- ## [About the Help category](https://community.crowdpurr.com/t/about-the-help-category/22)
**Author:** [@RossN](https://community.crowdpurr.com/u/RossN)\ **Replies:** 0
If you need general help on something, post your topic here. This category should be used for general help, approach, or strategy inquiries. If you have an actual bug, please post it in the bugs category. --- ## [Public Presentation View with simultaneous experiences](https://community.crowdpurr.com/t/public-presentation-view-with-simultaneous-experiences/1022)
**Author:** [@blackgossbo](https://community.crowdpurr.com/u/blackgossbo)\ **Replies:** 3\ **Last updated:** [September 1, 2026, 3:57pm UTC](https://community.crowdpurr.com/t/public-presentation-view-with-simultaneous-experiences/1022 "2026-09-01T15:57:10Z")
If I have simultaneous experiences running, how do Public Presentation Views work? For example, game 1 is running experience A and so is game 2 at the same time. Are they aware of each other? or they treated as separat… --- ## [Users can't join - security block](https://community.crowdpurr.com/t/users-cant-join-security-block/996)
**Author:** [@inesiite1515](https://community.crowdpurr.com/u/inesiite1515)\ **Replies:** 4\ **Last updated:** [February 6, 2026, 10:44am UTC](https://community.crowdpurr.com/t/users-cant-join-security-block/996 "2026-02-06T10:44:26Z")
Hi! We have been testing Crowdpurr for use in Europe, but so far rather large amount of users from the test base have experienced problems joining. Scanning QR code or opening a link results in a page that just gives a … --- ## [Getting kicked out...how to get back in as you were?](https://community.crowdpurr.com/t/getting-kicked-out-how-to-get-back-in-as-you-were/972)
**Author:** [@tilt.karaoke](https://community.crowdpurr.com/u/tilt.karaoke)\ **Replies:** 9\ **Last updated:** [November 26, 2025, 3:56pm UTC](https://community.crowdpurr.com/t/getting-kicked-out-how-to-get-back-in-as-you-were/972 "2025-11-26T15:56:19Z")
When someone gets kicked out of the game, they cannot seem to log back in and continue playing the game as if they didn’t leave, rather they would have to join as a new player, meaning they couldn’t have their points car… --- ## [\[SOLVED\] Presentation View not working?](https://community.crowdpurr.com/t/solved-presentation-view-not-working/969)
**Author:** [@dandeibert](https://community.crowdpurr.com/u/dandeibert)\ **Replies:** 4\ **Last updated:** [October 27, 2025, 4:08pm UTC](https://community.crowdpurr.com/t/solved-presentation-view-not-working/969 "2025-10-27T16:08:46Z")
Is there an issue with the presentation screen being embedded? I’m able to load other websites through my wire cast display, but nothing from crowdpurr is coming through. --- ## [How do I access audience statistics for all the trivia games I've created?](https://community.crowdpurr.com/t/how-do-i-access-audience-statistics-for-all-the-trivia-games-ive-created/966)
**Author:** [@mromero](https://community.crowdpurr.com/u/mromero)\ **Replies:** 1\ **Last updated:** [October 15, 2025, 2:24pm UTC](https://community.crowdpurr.com/t/how-do-i-access-audience-statistics-for-all-the-trivia-games-ive-created/966 "2025-10-15T14:24:58Z")
I would like to know how to view my audience statistics for each game or for all games together. When I finish a game and the ranking results are deleted, I don’t know how many viewers I had for that game. How can I fi… --- ## [Create a Multi-Round Trivia Rankings Leaderboard?](https://community.crowdpurr.com/t/create-a-multi-round-trivia-rankings-leaderboard/956)
**Author:** [@abdelrahmanhamdy079](https://community.crowdpurr.com/u/abdelrahmanhamdy079)\ **Replies:** 1\ **Last updated:** [September 12, 2025, 6:21pm UTC](https://community.crowdpurr.com/t/create-a-multi-round-trivia-rankings-leaderboard/956 "2025-09-12T18:21:51Z")
Hi guys, I’m making up to 10 experiences, most of them are trivia. it’s all for an event where i have multiple activities and it’s my first time for me to depend on crowdpurr system. each experience will have multible … --- ## [Hiding Scores on the Device](https://community.crowdpurr.com/t/hiding-scores-on-the-device/843)
**Author:** [@info4](https://community.crowdpurr.com/u/info4)\ **Replies:** 4\ **Last updated:** [August 12, 2025, 10:38pm UTC](https://community.crowdpurr.com/t/hiding-scores-on-the-device/843 "2025-08-12T22:38:52Z")
I am wondering where in the trivia Settings can I turn off the scores that the players see on the top left of their screen. I am going to be starting a Name that tune game and we will need to manually review each answer… --- ## [Is there an option to completly randomize the squares?](https://community.crowdpurr.com/t/is-there-an-option-to-completly-randomize-the-squares/917)
**Author:** [@becca](https://community.crowdpurr.com/u/becca)\ **Replies:** 3\ **Last updated:** [August 12, 2025, 9:33pm UTC](https://community.crowdpurr.com/t/is-there-an-option-to-completly-randomize-the-squares/917 "2025-08-12T21:33:49Z")
Hi, i’d like to know if there is a setting which enables that a players sheet contains all random squares regardless of the colum? From my understanding the current default setting is that the randomized sheets are onl… --- ## [Are there any official Crowdpurr tutorials?](https://community.crowdpurr.com/t/are-there-any-official-crowdpurr-tutorials/858)
**Author:** [@poblach](https://community.crowdpurr.com/u/poblach)\ **Replies:** 1\ **Last updated:** [May 10, 2025, 2:50pm UTC](https://community.crowdpurr.com/t/are-there-any-official-crowdpurr-tutorials/858 "2025-05-10T14:50:21Z")
There are a few on youtube ( 3rd Party?) but they are either too vague or too limited in their scope. Are their official ones available? --- ## [How do I remove the rankings?](https://community.crowdpurr.com/t/how-do-i-remove-the-rankings/803)
**Author:** [@kathleen.gilbert](https://community.crowdpurr.com/u/kathleen.gilbert)\ **Replies:** 2\ **Last updated:** [February 5, 2025, 12:57pm UTC](https://community.crowdpurr.com/t/how-do-i-remove-the-rankings/803 "2025-02-05T12:57:41Z")
I want to be able to remove the Rankings so that the winners can be selected randomly and announced the next morning. --- ## [\[SOLVED\] Any way to disable the earning of more points for quicker answers in Trivia?](https://community.crowdpurr.com/t/solved-any-way-to-disable-the-earning-of-more-points-for-quicker-answers-in-trivia/769)
**Author:** [@lauriewilkison](https://community.crowdpurr.com/u/lauriewilkison)\ **Replies:** 2\ **Last updated:** [December 9, 2024, 8:23pm UTC](https://community.crowdpurr.com/t/solved-any-way-to-disable-the-earning-of-more-points-for-quicker-answers-in-trivia/769 "2024-12-09T20:23:21Z")
The Countdown Trivia format is exactly what I want except for one thing - I don’t want people who answer the questions faster to earn more points. I just want points awarded for any correct answer entered within, for exa… --- ## [\[SOLVED\] No new trivia games this morning?](https://community.crowdpurr.com/t/solved-no-new-trivia-games-this-morning/629)
**Author:** [@doc.proctor.sc](https://community.crowdpurr.com/u/doc.proctor.sc)\ **Replies:** 3\ **Last updated:** [May 22, 2023, 6:57pm UTC](https://community.crowdpurr.com/t/solved-no-new-trivia-games-this-morning/629 "2023-05-22T18:57:35Z")
Rolling up on noon. Will we be getting new trivia games today? --- ## [\[SOLVED\] Mitigating Streaming Latency When Using Crowdpurr](https://community.crowdpurr.com/t/solved-mitigating-streaming-latency-when-using-crowdpurr/42)
**Author:** [@RossN](https://community.crowdpurr.com/u/RossN)\ **Replies:** 12\ **Last updated:** [April 28, 2023, 4:58pm UTC](https://community.crowdpurr.com/t/solved-mitigating-streaming-latency-when-using-crowdpurr/42 "2023-04-28T16:58:26Z")
EDIT: This topic and it’s advice are now outdated as Crowdpurr has released its own built-in real-time streaming solution that uses WebRTC (the same technology behind Zoom) that allows near real-time streaming. If using … --- ## [Delay for radio presentation](https://community.crowdpurr.com/t/delay-for-radio-presentation/597)
**Author:** [@walesents](https://community.crowdpurr.com/u/walesents)\ **Replies:** 2\ **Last updated:** [April 28, 2023, 4:49pm UTC](https://community.crowdpurr.com/t/delay-for-radio-presentation/597 "2023-04-28T16:49:42Z")
Hello hope you can help, I read that it is possible to delay the question prentation think it was here, i have a opportunity to do a live quiz on internet radio but there is a delay in the audio and to the public was it… --- ## [Using a Tablet To Run Quiz](https://community.crowdpurr.com/t/using-a-tablet-to-run-quiz/585)
**Author:** [@walesents](https://community.crowdpurr.com/u/walesents)\ **Replies:** 2\ **Last updated:** [February 25, 2023, 12:39pm UTC](https://community.crowdpurr.com/t/using-a-tablet-to-run-quiz/585 "2023-02-25T12:39:36Z")
hello just wanted to know if you could use a android tablet to run a quiz, have tried team viewer but a little slow and clumsy looking on screen wont show all. I like to mingle with the crowd rather than sat behind a pc … --- ## [Participant Pool in Lotteries](https://community.crowdpurr.com/t/participant-pool-in-lotteries/474)
**Author:** [@ercullenauthor](https://community.crowdpurr.com/u/ercullenauthor)\ **Replies:** 2\ **Last updated:** [August 4, 2022, 3:12pm UTC](https://community.crowdpurr.com/t/participant-pool-in-lotteries/474 "2022-08-04T15:12:17Z")
I am running two trivia experiences, but only wish to run a lottery with participants in one experience. During testing, the lottery pulls participants from both experiences. Is there a way to limit the lottery to just p… --- ## [Generic mobile view stream](https://community.crowdpurr.com/t/generic-mobile-view-stream/466)
**Author:** [@stilzink](https://community.crowdpurr.com/u/stilzink)\ **Replies:** 2\ **Last updated:** [July 26, 2022, 2:57am UTC](https://community.crowdpurr.com/t/generic-mobile-view-stream/466 "2022-07-26T02:57:13Z")
i am streaming to an app in mobile view using virtual camera in OBS, is there a way to have the mobile view generic so it not linked to a player, i am hosting and not playing so it shows my points, elimination etc in th… --- ## [QR Code Question](https://community.crowdpurr.com/t/qr-code-question/440)
**Author:** [@contact1](https://community.crowdpurr.com/u/contact1)\ **Replies:** 1\ **Last updated:** [June 7, 2022, 12:31am UTC](https://community.crowdpurr.com/t/qr-code-question/440 "2022-06-07T00:31:23Z")
Hi Community! I have a question regarding QR codes… so I have 3 rounds set up on my experience that link together. I have generated the QR code from the first round expecting that I can force players to move into the ne… --- ## [Changing button clours](https://community.crowdpurr.com/t/changing-button-clours/437)
**Author:** [@contact1](https://community.crowdpurr.com/u/contact1)\ **Replies:** 2\ **Last updated:** [May 27, 2022, 8:49pm UTC](https://community.crowdpurr.com/t/changing-button-clours/437 "2022-05-27T20:49:44Z")
Hello! I am new new new here and trying to learn how to work Crowdpurr. I want to change the colours of the buttons at the very beginning of trivia but i can only to seem to change them once the game starts. Small detai… --- ## [Can't import questions into an old experience](https://community.crowdpurr.com/t/cant-import-questions-into-an-old-experience/415)
**Author:** [@JustinKohnen](https://community.crowdpurr.com/u/JustinKohnen)\ **Replies:** 1\ **Last updated:** [April 26, 2022, 9:48pm UTC](https://community.crowdpurr.com/t/cant-import-questions-into-an-old-experience/415 "2022-04-26T21:48:41Z")
With the April 2022 update, I’m not longer able to import questions into an experience I’ve been reusing since 2020. Is there a way to “migrate” my old experience to allow for the import feature to work again, and STILL… --- ## [Projector View picture](https://community.crowdpurr.com/t/projector-view-picture/365)
**Author:** [@riderbing](https://community.crowdpurr.com/u/riderbing)\ **Replies:** 1\ **Last updated:** [March 11, 2022, 5:06pm UTC](https://community.crowdpurr.com/t/projector-view-picture/365 "2022-03-11T17:06:28Z")
Is there any way to make the pictures on projector view bigger? --- ## [Remove "Q1" from Question title](https://community.crowdpurr.com/t/remove-q1-from-question-title/210)
**Author:** [@jae.thiele](https://community.crowdpurr.com/u/jae.thiele)\ **Replies:** 4\ **Last updated:** [November 9, 2021, 4:10am UTC](https://community.crowdpurr.com/t/remove-q1-from-question-title/210 "2021-11-09T04:10:26Z")
Hi there, Is there a way to remove the “Q1” before each question in trivia? I am building a game that uses “Next Round” for each question because we want to see the winners for every single question and then move the g…