Clients are having to refresh their screens to get the bingo cards and graphics not appearing straight away
Bingo code TCG4J
This is happening on all bingo experiences.
Here is a screenshot of how it is appearing on the phones. Once refreshed once or twice everything is ok
Hi @AquariumDaily, we’re sorry to hear you encountered an issue.
Our Development Team was able to reproduce the same loading issue you reported earlier and has since issued a fix for this loading bug so you should now see bingo squares loading as normal on the Participant View.
We sincerely appreciate your patience as our team worked to resolve this issue promptly and please do not hesitate to reach out to us if you have any further questions or concerns.
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Thank you Jemma, much appreciated.
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