My trivia company has been experimenting with Crowdpurr at a few locations over the past year to see if it’s a good option to switch permanently. Crowdpurr has many good features, kudos to your team for that. I do have a few questions.
Will there be an option in the near future to run different pop-up ads/different lower ads per question, or at least get them to run on specific questions instead of all of them? It is extremely annoying to players to see the same ad on every question for the entire trivia game. Some of our clients even telling us they do not want to use these ads anymore since they’re creating negative associations. This is the case with multiple clients/different ad designs so it is not an isolated incident. The head of marketing for one of our clients said this type of “beat-them over the head with the message” is not a good strategy, but unfortunately Crowdpurr’s tools force us to advertise this way.
During the large events where thousands of people are playing the game asynchronously (crowd-lead), is there a way for people to play the same game after they already completed it without having to use a different e-mail? Many people want to play it again and it keeps displaying the points they’ve accumulated when they go to the same url for the game. There needs to be a button they can press to restart the game. The only option you have now is for us the select the “Auto-Reset Participant Devices” in the Leads Module, but this also causes the game to reset after 30 seconds of inactivity, which we don’t want. There needs to be an “auto-reset participant devices” selection what doesn’t also reset after 30 seconds of inactivity.
In this same crowd-led, asynchronous scenario, when the game is finished, can there be options to play a different trivia game afterwards? It is currently a dead-end after they finish the game and they have to go back to our website to find a different link to a different game and it’s a very clunky process. I want them to be able to choose whichever one of the other trivia games they want to play.
Why is there a mandatory display of all the questions and answer choices that we have written under the player profile tab? It makes it difficult for us to protect our intellectual property when all of it can be so easily downloaded. Why is this a feature that cannot be turned off? I have not experienced this with other platforms.
One of the reasons I’m looking into Crowdpurr is that our company’s trivia website, while secure, cannot easily handle the volume needed to service a couple of my clients, who host very large multi-day events (tens of thousands of attendees per day) and when I brought up using Crowdpurr with one of them, they raised questions about the security of using a 3rd party platform that I don’t have complete control over. They’re worried it may be hacked and the questions changed in an undesirable way by a malicious party. If I wanted to go ahead with using Crowdpurr for these events, what information do you have regarding this that I would be able to use to reassure them? One specifically is a Fortune 500 company holding a very large public event. They have competitors with motive. (I would also only be able to use Crowdpurr for these types of events if the previous four issues were resolved.)
6)The Convention plan has only 25 unique accounts and I have a lot of employees and would need many more. Currently, they’d have to share accounts and log-in information. Can this be addressed and additional accounts be added on?
Can there be a question bank of all the questions that we wrote so we can reuse them in different games (and potentially with the gifs to which we paired them)?
Can the “received pop-up” be removed for these large asynchronous event games? It’s unnecessary for this type of environment and it confuses people into thinking they got the answer right because of the check-mark. It’s also irritating to people when they are answering multiple questions in this context and it takes up unnecessary time.
Is the issue about being able to link to giphy images from the spreadsheet instead of adding them in the dashboard going to be resolved?
I have friends running other trivia companies in other parts of the country who have recommended other platforms that don’t have these specific issues but I otherwise like Crowdpurr’s platform and would prefer to use it if these features can be tweaked.
Hi there! Thanks for taking the time to share such detailed feedback based on your experience with Crowdpurr so far. We truly appreciate your insight, as this is invaluable for our development team.
To keep this thread concise and avoid posting a long multi-section response here, we’ve forwarded this forum post internally so our team can review each feedback item, such as the use-case details around ad rotation, allowing players to play through the same games, post-game navigation, and the possibility of adding additional team members.
In the meantime to address the fifth question in regards to security, our security information and data-handling practices are outlined in our Privacy Policy linked at Privacy Policy - Crowdpurr .
Additionally as you mentioned encountering an issue with importing images taken from the Giphy library, we would be happy to investigate this issue further. In this case, please feel free to send an email to our Help Desk at help@crowdpurr.com with the specific CSV file spreadsheet you’re attempting to import so our team can review this further.
If you’d like, we’d love to continue this conversation in more detail over email and/or a call so we can dig into each question and share more context about what’s currently possible on the platform. Please feel free to reach out to us at help@crowdpurr.com, or book a call with us at http://calendly.com/crowdpurr.
As always, thank you for your interest in Crowdpurr, and please do not hesitate to reach out to us if you would like to discuss your feedback in detail as we’re always happy to jump on a call.
