MAJOR issues with Trivia Countdown

We’re having MAJOR issues with a show right now.

Multiple teams are showing as zero points at the end of rounds even though they answered all of the questions, and you can see that they did in the activity tab. The math is also incorrect with team totals. Trying to figure out what to do.

Don’t know if related but I had one team not getting credit for their answers in one round on November 10. I’ve just written it off as an anomaly. :man_shrugging:

Hi @cappitoff,

We’re sorry to hear you’ve encountered an issue. If possible, please send your experience code over to our Help Desk email at help@crowdpurr.com, as our team would be happy to investigate and review the issues you’ve encountered further.