Points Wager issues

On questions with Points Wager, people were able to wager their points but when it was time to answer, they would get an error that the selection “DID NOT MATCH” and could not record an answer…causing them to lose their points because they “did not answer”.

I was playing along last night and it happened to me too. It made my patrons very frustrated as you can imagine, especially when they were trying to answer correctly.

This seemed to occur randomly to different people during different rounds. It only happened to me once, but happened to others several times.

1 Like

Sorry to hear you experienced an issue.

Would you please email help@crowpdurr.com with the experience code and when this happened including the day and hour. We’ll look forward to debugging this.

Unfortunately I don’t have the code as I have to delete my games at the end of each night to make room for the next one. All I know is that it happened on October 23rd around 8pm MST.