We exported our experiences today and when we tested them by importing them back into a new experience, the GIFs are not loading properly yet the question has the trash symbol in the image box as if one is there. When i try to delete the image by clicking the trash icon i get this image with no option to say yes to delete.
TIA for your help
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Hi @ssedjs, thank you for reporting this issue.
Our team has been able to reproduce the GIF importing issue when attempting to re-import GIFs sourced from the Giphy library. However, it appears refreshing the web browser for the Experience Dashboard will load the GIFs correctly and will allow you to remove Question Media as normal.
In the meantime, we have gone ahead and created a ticket for our team to review what may be causing the GIFs to not appear when initially importing the spreadsheet so we’ll be sure to update this thread with any new information on this ticket.
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Happy to report this bug has been fixed in our latest update.
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