[SOLVED] Timer not showing on user view

Just the past few days, when there is a set time for the question, it shows on the host view but not the user view. A user can refresh and the timer shows, but only for that question and they have lost time to answer the question.

Alternatively, if they can’t see the timer, they can still submit an answer even though the time is finished.

1 Like

Hi @brewery, we’re sorry to hear you’ve encountered this issue.

Would you be able to send a support ticket with the same details via email to help@crowdpurr.com? For instance, our Development Team would like a bit more information via email such as the specific Experience Code for the game you encountered this issue in.

We sincerely appreciate your assistance and any information you can provide for our team’s review.

Hi @brewery. Thanks for posting this issue.

We’ve have fixed the issue in our latest version update 4.7.2. Please accept our apologies for any frustration you and your players experienced. It was a bug introduced in our 4.7.1 update.

1 Like